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Lewis9_5
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Internet speed drops while gaming

Whenever I play games on my laptop it throttles my internet speed. I'm usually getting ~200mbs, then as soon as I open a game it crashes to <0.5mbs. Any idea what might be causing this? I've disabled my VPN and its happening while playing offline games.

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Lewis9_5
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Re: Internet speed drops while gaming

Bumping as I've tried calling Virgin Media and they were less than useless

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carl_pearce
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Re: Internet speed drops while gaming

Bumping doesn't help.

You need to give it a few days for VM to reply on here.

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Alex_RM
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Re: Internet speed drops while gaming

Hi Lewis9_5,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you've had some issues with your connection. 

 

I've been able to locate your account using your forum information and can see no area issues, and the hub is within the specifications we would expect.

 

Can you confirm if you're using a wireless connection or is this by Ethernet?

 

Alex_Rm

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jpeg1
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Re: Internet speed drops while gaming

How are you measuring the speed. Within the game or at a speed test site? 

Game server speeds are very unreliable. 

Speed tests must be done with no other connections and nothing else running. 

 

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