The internet has been dropping randomly, this problem has been going on for little over a year now but it seems to be getting worse, the internet will go down completely multiple times a day for relatively "short" periods for the whole household wifi and wired alike, my super hub 2 is in modem mode as we use a separate router for transmitting signal around the house, and I know it is not the router because we have used many others and it still does this.
some screen shots of the packet loss.
and here is our up and down stream of the super hub 2.
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Hi again, The engineer came last Tuesday and gave a new super Hub and internal wall connector, the internet was fine till Sunday then it started to drop again, and yes we've powered the super hub down for serval minutes more then once and it still completely drops and the hub is also resetting its self some times, this is getting a bit ridiculous to the point where I'm considering switching providers because this is just not acceptable anymore if it continues to be like this.
The modem drops Wired Ethernet connection, the whole thing even resets some times.
The device being used is the Desktop Pc that's connected via ethernet cable to the modem, even with a new Ethernet cable it drops.
The engineer did not shed much light on the "cause" he said just to try turning the modem off for 5 minuets if it starts to drop, which we did and that did not solve the issue, I believe he did not check the outside connection/wire but I could be wrong, he also said our coax cable was fine but offered a new one but we did not take it.