Showing results for 
Search instead for 
Did you mean: 

Intermittent wifi for 3 months

Tuning in

Looking for help as phone calls get me nowhere so hopefully I get some luck here, my area has been having intermittent connection issues for 3 months now and every time we call which is often we got told that it will be resolved on the 24th of march and have had more dates from then to now with the most recent dates being the 1st and then the 4th of may which to no surprise it hasn’t been fixed so I would really appreciate it if I can get assistance because quite frankly im at my wits end with it and feel like I’m being made a joke with all the false promises.


Forum Team
Forum Team

Hey ScottG99,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your connection over the last few months. I have looked into your account and I'm sorry to say there is an SNR issue in your area that is causing the problems, the current estimated fix time for this issue is Thursday 11th at 12pm. We wouldn't promise any fix time as the ones that are given are always estimated fix times.

Kind Regards,