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I am having high/ variation latency and pack burst while playing MW2

Javy2savy
Just joined

Can someone help me with a possible solution 

2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.

Make sure you are using a wired connection directly to the Hub, preferably Cat 6.

Post the power levels, Pre and PostRS errors and network log from the Hub. Also setup a BQM to monitor your circuit www.thinkbroadband.com/ping

Once done we can comment.

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John_GS
Forum Team
Forum Team

Hi @Javy2savy 

Thanks for posting and welcome to the community.

Sorry to hear of the broadband issues and the impact it's having on you as a gamer. 

I've done a system check and there's a potential congestion issue relating one of your downstream channels.

I've emailed the Field Manager as it's only started the last 24 hours. As soon as I hear back, I'll let you know any updates.

Best wishes.

John_GS
Forum Team


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