Re: Huge Latency Issues all the time - (Close to leaving)
I am a Virgin Technician and due to the COVID-19 I am self-isolating :(, I am unable to help customers in person and so i am available to help others with my personal experience gained from years of solving many complex service and installations jobs.
I could do a diagnostic for you if you wish? Pm me and i can try to help further.
We’re currently directing customers to our messaging service for anything we can’t on the community.The number is 07533051809 – Customers just need to text the number with their problem and somebody will message them back asap.
Leave a Kudo if this helps.
Kind regards, Virgin Media Field Technician. Afshin
Here to help! I'm a technician helping out whilst working from home. Find out more