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Huge LANTENCY on all Battlefield games for weeks...

I have been a relatively happy VM customer for many years and, until few weeks ago, was able to play various Battlefield games (Mostly BF4 and 5) relatively well.

I do not know if this is related to the Coronavirus crisis and some strict QoS rules enforcement by VM for (non essential) traffic but all the BF games became almost unplayable overnight with ping jumping above 100 to 400 all the time...

I cannot express how disappointed I am... I even tried my neighbor VM connection (via his wifi on 2 different gaming PC, just to be sure it wasn't a hardware issue as my SupH 2 died on me 3 weeks ago and I received a shiny SupH 3) as I thought there could be something wrong on my side.

I do not know what to do and frankly, i have been struggling to speak to any technical support rep since the lock down (and can't really blame them for that as they need to protect themselves...)

I started to google the problem and realized that I was not alone and subsequently discovered this forum which I hope will be able to help...

PS: Yesterday sunday 19 was a day blessed by the gods as I was able to play almost normally for 3 hours. This evening is back to the infamous normality AKA game unplayable...

The message in the bottle is away... Dear Virgin champions, help and thank you in advance...

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Very Insightful Person
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Message 2 of 12
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Re: Crazy LANTENCY on all Battlefield games for few weeks now

Can you set up a BQM

HERE

 Run it for say 24 hrs, and post the result.

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Re: Crazy LANTENCY on all Battlefield games for few weeks now

Thank you for the speedy answer.

I have just done that and will post the results tomorrow around the same time.

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Message 4 of 12
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Re: Crazy LANTENCY on all Battlefield games for few weeks now

here is the link but only packets lost...

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/1046a5b3ae3959f6728170aa202c85a0f9b26d9f
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Re: Crazy LANTENCY on all Battlefield games for few weeks now

Hello again,

Any VM experts to assist me?

Many thanks,

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Re: Crazy LANTENCY on all Battlefield games for few weeks now

<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/1046a5b3ae3959f6728170aa202c85a0f9b26d9f"><img alt="My Broadband Ping - Arnaud" src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/1046a5b3ae3959f6728170aa202c85a0f9b26d9f.png" /></a>
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Alessandro Volta
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Message 7 of 12
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Re: Crazy LANTENCY on all Battlefield games for few weeks now

Try gaming in modem mode with a PC and setup another BQM and allow ICMP from remote IP .80.249.99.164 in the firewall.

---------------------------------------------------------------
BQM, Test for outgoing ports and L2TP VPN test
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Message 8 of 12
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Re: Crazy LANTENCY on all Battlefield games for few weeks now

BQM is not showing

 

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Re: Crazy LANTENCY on all Battlefield games for few weeks now

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Re: Crazy LANTENCY on all Battlefield games for few weeks now

Here is the new graph (that worked this time).

It explains a lot what is going on...

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/639af5a6ecf03caa269b5decc4a0dc3c4d45783c
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