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jamesnight77
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Hub 4 - 1 GB - Latency ping issue - Please read - good info for gamers

Jresty100, did you ever get this sorted? I'm guessing no but I can hope!

I've been having the same issue and up for renewal in Jan, but looking to leave. Its not just the congestion, if you do a traceroute its the stupid number of steps it takes to go to and from a game server that also creates problems.

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Sofia_B
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Re: Hub 4 - 1 GB - Latency ping issue - Please read - good info for gamers

Hi @jamesnight77

 

Thanks for your post 🙂 

 

I'm sorry to hear you're experiencing ping issues, I appreciate this is frustrating. 

 

Could you please expand on this so we can best advise? Is this happening via wired and wireless connections? 

 

Have you set up a BQM to monitor the quality of the broadband? If not, please do so here. This will continually monitor the connection and any issues. We advise doing this for 24-28 hours in order to gather enough data. 

 

Let us know. 

 

Thanks, 

Sofia
Forum Team



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