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MintySteve
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High ping...

internet.png

Hi everyone, feeling a bit out of my depth here. My kids have been complaining about slow internet I am on the M200 package, above is my BQM, I have also been monitoring with StarTrinity continuous speed test and this is showing the download averaged around 16Mbps and the ping averaged 99ms. but not sure how to upload the results.

 

Steve

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Anonymous
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Re: High ping...

Could you access your router using http://192.168.0.1/ . Don't log in, select the 'Check Router Status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs?

We can see if there is anything in the router stats that point to a localised problem.

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