Hi I've been having a lot of ping issues for a while now which seemed to occur when I upgraded from 200mb to 350mb, constant ping spikes and rubber banding in my games, can anyone help please? Here is my BQM and upstream and downstream
https://www.thinkbroadband.com/broadband/monitoring/quality/share/53548409be30d56918419cfdbd17fd5c79...
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 299000000 | 3.2 | 38 | 256 qam | 21 |
2 | 139000000 | 5 | 38 | 256 qam | 1 |
3 | 147000000 | 4.8 | 38 | 256 qam | 2 |
4 | 155000000 | 4.5 | 38 | 256 qam | 3 |
5 | 163000000 | 4.3 | 38 | 256 qam | 4 |
6 | 171000000 | 4.5 | 38 | 256 qam | 5 |
7 | 179000000 | 4.3 | 38 | 256 qam | 6 |
8 | 187000000 | 4.1 | 38 | 256 qam | 7 |
9 | 195000000 | 4 | 40 | 256 qam | 8 |
10 | 203000000 | 3.7 | 38 | 256 qam | 9 |
11 | 211000000 | 3.7 | 38 | 256 qam | 10 |
12 | 219000000 | 3.5 | 38 | 256 qam | 11 |
13 | 227000000 | 3.5 | 38 | 256 qam | 12 |
14 | 235000000 | 3.4 | 38 | 256 qam | 13 |
15 | 243000000 | 3.2 | 38 | 256 qam | 14 |
16 | 251000000 | 3 | 38 | 256 qam | 15 |
17 | 259000000 | 2.9 | 38 | 256 qam | 16 |
18 | 267000000 | 3 | 38 | 256 qam | 17 |
19 | 275000000 | 2.9 | 38 | 256 qam | 18 |
20 | 283000000 | 2.9 | 38 | 256 qam | 19 |
21 | 291000000 | 2.7 | 38 | 256 qam | 20 |
22 | 307000000 | 4.4 | 38 | 256 qam | 22 |
23 | 315000000 | 4.9 | 40 | 256 qam | 23 |
24 | 323000000 | 4.8 | 38 | 256 qam | 24 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.6 | 264 | 36 |
2 | Locked | 38.6 | 404 | 69 |
3 | Locked | 38.9 | 390 | 47 |
4 | Locked | 38.9 | 397 | 133 |
5 | Locked | 38.9 | 343 | 65 |
6 | Locked | 38.6 | 294 | 53 |
7 | Locked | 38.9 | 304 | 52 |
8 | Locked | 38.9 | 288 | 68 |
9 | Locked | 40.3 | 229 | 74 |
10 | Locked | 38.9 | 251 | 38 |
11 | Locked | 38.9 | 273 | 21 |
12 | Locked | 38.9 | 280 | 156 |
13 | Locked | 38.9 | 268 | 42 |
14 | Locked | 38.9 | 268 | 56 |
15 | Locked | 38.9 | 274 | 22 |
16 | Locked | 38.9 | 269 | 45 |
17 | Locked | 38.9 | 274 | 48 |
18 | Locked | 38.9 | 236 | 51 |
19 | Locked | 38.9 | 238 | 15 |
20 | Locked | 38.9 | 250 | 13 |
21 | Locked | 38.6 | 319 | 60 |
22 | Locked | 38.6 | 218 | 47 |
23 | Locked | 40.3 | 208 | 0 |
24 | Locked | 38.9 | 237 | 0 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 25800000 | 38.3 | 5120 | 64 qam | 4 |
2 | 32600000 | 38.3 | 5120 | 64 qam | 3 |
3 | 39400000 | 37.8 | 5120 | 64 qam | 2 |
4 | 46200000 | 37.8 | 5120 | 64 qam | 1 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 4 | 0 |
2 | ATDMA | 0 | 0 | 1 | 0 |
3 | ATDMA | 0 | 0 | 2 | 0 |
4 | ATDMA | 0 | 0 | 1 | 0 |
Network Log
Time Priority Description
27/01/2021 21:00:0 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
26/01/2021 22:53:12 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
26/01/2021 20:09:45 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
26/01/2021 09:13:12 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
26/01/2021 09:13:12 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/01/2021 07:52:22 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
24/01/2021 23:51:20 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/01/2021 21:13:12 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/01/2021 21:13:12 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/01/2021 08:49:53 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
19/01/2021 21:37:12 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
19/01/2021 21:37:12 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
15/01/2021 23:01:53 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
15/01/2021 07:49:14 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
15/01/2021 07:49:14 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
13/01/2021 20:03:23 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
11/01/2021 19:49:14 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
11/01/2021 19:49:14 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
09/01/2021 02:26:50 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
08/01/2021 17:10:6 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt062-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |