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lbevin95
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High ping in BQM and packet loss in warzone?

https://www.thinkbroadband.com/broadband/monitoring/quality/share/6beb0d15f3f19684e765b40c045c5f16f734d32c-10-01-2021

 

Item Status Comments
Acquired Downstream Channel (Hz)
299000000
Locked
Ranged Upstream Channel (Hz)
39400000
Locked
Provisioning State
Online

 

 

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
129900000010.137256 qam21
213900000012.637256 qam1
314700000012.337256 qam2
415500000012.137256 qam3
516300000011.637256 qam4
617100000011.537256 qam5
717900000011.437256 qam6
818700000011.337256 qam7
919500000011.138256 qam8
1020300000010.637256 qam9
1121100000010.537256 qam10
1221900000010.537256 qam11
1322700000010.337256 qam12
1423500000010.337256 qam13
152430000001037256 qam14
162510000009.937256 qam15
172590000009.937256 qam16
182670000009.938256 qam17
192750000009.538256 qam18
202830000001037256 qam19
2129100000010.137256 qam20
2230700000010.338256 qam22
2331500000010.938256 qam23
243230000001138256 qam24


Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked37.61160
2Locked37.64000
3Locked37.33240
4Locked37.63600
5Locked37.33770
6Locked37.63320
7Locked37.62470
8Locked37.620312
9Locked38.62060
10Locked37.62690
11Locked37.32720
12Locked37.62450
13Locked37.62070
14Locked37.31900
15Locked37.61900
16Locked37.61980
17Locked37.31800
18Locked38.61520
19Locked38.61080
20Locked37.61220
21Locked37.61130
22Locked38.61090
23Locked38.6790
24Locked38.6440

 

 

Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
13940000038.3512064 qam4
24620000039512064 qam3
35369997938.3512064 qam2
46030000038.3512064 qam1


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0010
2ATDMA0010
3ATDMA0000
4ATDMA0010

 

is there anything else you need?

 

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Anonymous
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Re: High ping in BQM and packet loss in warzone?

Downstream power levels are on the high side, will need an engineer out to sort.

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lbevin95
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Re: High ping in BQM and packet loss in warzone?

Thanks I'll call them and see if I can schedule anything

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