Good Afternoon All,
I am experiencing an issue with my ping since Mid of February. Please see a screenshot from ThinkBroadband attached below. Because of this I am not able to enjoy any online FPS games. I am using Ethernet cable and everything actually happened before the lockdown in UK.
Since February I have tried:
- Reset a router
- Request a new router from Virgin Media
- Change of Ethernet Cable
- Reinstalling a Windows 10 on my PC
- Spoke to VM operator to see if there are any issues with my network back in Feb (Nothing spotted)
Currently, there is no chance to contact Virgin Media tech support as offices are closed, I have tried it 10 times via mobile and Virgin Media chat.
Also, the speed test is showing really good results (usually).There is a fluctuation of it but I think its normal in current situation in the UK.
Could someone advice what's wrong as I never had this situation before?
If you need anything else please let me know

