Currently paying for the 252mbps package - worked flawlessly up until 2-3 months ago. We sat around 25-30 ping and never spiked. Now I sit around 50-60 ping and every 10-15 seconds it peaks to 200+
I've checked and deleted anything using up specs on my computer, restarted the internet, tried a VPN etc and nothing has seemed to help. Both mine and my brother are experiencing this on separate computers so it's not unique to one. Any help is appreciated
Could you access your router using http://192.168.0.1/ or http://192.168.100.1/ for modem mode . Don't log in, select the 'Check Router Status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs?
At least we can check the stats to rule out an issue with the line.