I recently switched from Sky to Virgin M 350 Fibre broadband. Though the download speed has thankfully increased greatly my family has found that the ping has also increased significantly throughout the majority of the day. With family members having to work from home with online chats, this has been extremely troublesome. I set up a thinkbroadband to monitor the latency.
Aside from work, me and my brother tend to play multiplayer games very frequently via ethernet cable and find it very difficult to have a smooth gaming experience
The only time the latency isn't high is when everyone is asleep.
I assume this isn't normal. Is there perhaps a problem with our setup?