Virgin Media Community

[parr86lid2]

Hello

I was a victim of high utilisation a couple of years back, so have been keeping an eye on my BQM ever since and I've noticed the last 4 days have had high latency and packet loss during the evenings. (Saturday starting in the afternoon)

I'll attempt to upload the BQM for each previous day below...

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/07f788e6fc8553a2e428b5402766c16c1a1bbefc-08-04-2022]My Broadband Ping[/url]

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/e6a24b145397246f1a3dcf3dab216f007de90ce5-09-04-2022]My Broadband Ping[/url]

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/04cb4ea15fd22e2e9b2d51d89ac29a2feec961c6-10-04-2022]My Broadband Ping[/url]

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/b37804cdc0560ea64b56439e25f18401a75e433f-11-04-2022]My Broadband Ping[/url]

 I'm not an expert but my guess would be high utilisation has returned (or maybe SNR?) and I hope it isn't going to be 8 months before it gets sorted out this time around.

I'm currently using the Hub 5 in router mode and if there is anymore information I can provide then please let me know

Thanks

[Icantcrabhere]

This isn't just you,
if you check other people's graphs on the forum, that high latency/packet loss is appearing at the same time on all of them.

https://www.thinkbroadband.com/broadband/monitoring/quality/share/b86dc0a1bac309708dc11a77cac0421bb0...
https://www.thinkbroadband.com/broadband/monitoring/quality/share/b176b94471a8d85ef5e379ec0970893e99...

So many more I could list, but these were the two I was comparing mine with earlier - so still had them on hand.

[parr86lid2]

I haven't had a look through other posts yet but did this start on Friday for you and the others you have seen?

[Adduxi]

Have a look on Thinkbroadband.com.  This has been ongoing for a few days now to all VM users.

BQM showing peak time latency issues for Virgin Media users | thinkbroadband

[parr86lid2]

That's a strange one hahaha. Mine does look better tonight