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Fila
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High Latency

For the last 6 months I have extremely high latency. It isn't even a constant high, but keeps going up and down. From 40 to 500 constantly, which results in unplayable FPS games. The only time that is in stable low levels it's between 12am to 7am. 

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/82506e3dd83e087172870966c93d5d4232...

 
Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
16030000042.2512064 qam1
23939997640.8512064 qam4
34619999640.8512064 qam3
45369999342.3512064 qam2


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0010
 
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Anonymous
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Re: High Latency


@Fila wrote:

For the last 6 months I have extremely high latency. It isn't even a constant high, but keeps going up and down. From 40 to 500 constantly, which results in unplayable FPS games. The only time that is in stable low levels it's between 12am to 7am. 

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/82506e3dd83e087172870966c93d5d4232...

 
Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
16030000042.2512064 qam1
23939997640.8512064 qam4
34619999640.8512064 qam3
45369999342.3512064 qam2


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0010
 

Notice the curve?

carl_pearce_0-1610572404800.png

 

Clear signs of oversubscription/utilization in your area.

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Fila
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Re: High Latency

I thought that was the case. Any solutions? All the other providers in my area have the bare minimum package with 10-15 mb download. 

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Anonymous
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Re: High Latency


@Fila wrote:

I thought that was the case. Any solutions? All the other providers in my area have the bare minimum package with 10-15 mb download. 


Report it to VM, however don't expect a quick fix, unless its a local outage (Blunt but true!).

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Jresty100
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Re: High Latency

Virgin media have over sold the services in the area.its the same in my area great download speeds but when you go online to play fps games the ping jitters all over the place. Nothing you can do only other option is a business line or wait for them to sort the overcrowding out.

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