Hi all, I am gaming a lot these days and since i updated my contract through virgin in February i have nothing but ping problems and latency issues across multiple devices. I have had 2 engineer visits and made 4 phone calls to virgin media and have had no luck getting a resolution.
the only response i got was telling me i have to pay more money for them to troubleshoot my issue. is there any way i can get this resolved. it seems to be non stop at the moment and its driving me and my sister mad when we are gaming. competitive games are nearly impossible to play.
TIA for all advice for things i can do with my router.
I have tried wired and wireless connections and this is happening to both my PC, Playstation and my sisters PC upstairs. my gaming set up is right next to my router as i thought that would be beneficial. it doesn't appear so!