Virgin Media Community

[Duncanp64]

Hi

a racing game on line (game server in Poland I believe) at best gives me 60 plus ping but racing against some guys with 20 ping. Any tips regarding reducing mine. 
Done the usual things like reboot router. Turn iPad on off. Connect to 5g. Make sure other devices off 

[Kath_F · Accepted solution]

Hi Duncanp64, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you're having an issue with your ping when playing a particular game. 

I've had a look at things this end and everything with the hub is looking good. All signal and power levels are within range and there is no fault in the area affecting you. 

From your post, it sounds as though the issue is just with this game so it sounds like it could be an issue with the game server itself. 

Are the issues presenting themselves on other devices or even on the device you're playing the racing game but when using for other reasons? 

Pop back and let us know. 

Thanks, 

[jpeg1]

If you want the minimum possible ping times you will have to connect to the Hub by ethernet instead of WiFi.  You can get an ethernet adapter for the iPad.  There is nothing else you can do.