Hello there,
I am hoping someone can help or offer some advice, which will be gratefully received. We have been experiencing packet loss on our line for a few weeks now. I just hung on hoping it would go away, but alas it has not 😊
I have been checked internal equipment and can see no evidence of internal loss, Wi-Fi quality appears to be good.
The issue is causing some severe problems with work meetings and presentations via Zoom\Teams and of course playing online games with friends. Often I am unable to really speak and get involved in the conversation because most of what I say is cut out. Though I have now gotten quite good at filling in the blanks with other people talking 😅
I have been running continuous pings and have managed to tie up packet loss with the dropped audio\video, however have started running a trace using ThinkBroadband as I have seen some others do here. Not much data yet, but posting the live link here for now anyway, because the loss is quite clear I think.
