Menu
Reply
mattjc7
  • 1
  • 0
  • 0
Joining in
90 Views
Message 1 of 2
Flag for a moderator

Guild Wars 2 disconnects

I have 2 or 3 disconnects per 3 hour timeframe when raiding with others. 

This happens exclusively with Virgin Media - I never had issues with BT. My gaming friends who experience the same disconnects are also with VM. My gaming friends not with VM never disconnect. 

This is mildly infuriating because I’ve seen many posts here go without response. They’ve even gone as far to have ArenaNet investigate and provide information, but it doesn’t seem anything has been done to resolve it. 

Can anyone provide any guidance or advice?

Many thanks,

Matt

0 Kudos
Reply
Laurie_C
  • 380
  • 18
  • 38
Forum Team
Forum Team
16 Views
Message 2 of 2
Flag for a moderator

Re: Guild Wars 2 disconnects

Hi mattjc7,

 

Thanks for getting in touch and welcome to the Community Forum. I'm sorry to hear that you're having some problems with an intermittent broadband connection.

 

Do you notice this intermittent connection when you aren't gaming? Are you running the device through a wired or a wireless connection?

 

Having looked at some of the similar Forum posts relating to this issue, I can see that some users have had success connecting via a VPN? Is this something that you have tried?


Kind regards,

Laurie

 

 

Laurie_C
Forum Team
0 Kudos
Reply