I've been having issues with latency/jitter for the past couple of month but its slowly been getting worse to the point its now making games unplayable. I notice most in wazone, the latency measure in game is best 38ms but spikes to ~200ms often making me rubber band and causing massive delay with shots.
Tried all the usual stuff and most recently ran a cat 6 cable in case it was the wifi but its exactly the same. I'm using a linksy wrt1900 router with a hub 3 in modem mode.
They are building loads of new house around me and virgin are the only 60mb + provider in my area so I suspect over usage on the network. Its impossible to get hold of anyone at the minute though, seems to be the covid excuse...
I was hoping to get a bqm set up as evidence for when needed but can't get it working. Its all red..
Any idea on what I can try to get that working or even rule out it being my end even further?
Would the correct I.P be the one that shows if i google 'whats my ip'? I've checked that and it is different than the one that it seems to pick up but neither seem to work 😞 I can't find anything called ICMP ping response on the router but have turned off every filter I can find with no luck 😞
Why not keep VM for a few more weeks, get an Openreach connection in in the meanwhile, and then see how you get on with the speed and latency. If it turns out not to be an acceptable performance, cancel using your 14 day cooling off rights and you'll only be exposed to (at most) any initial setup costs, and there will be no disruption (other than the already shoddy quality) of the VM connection. If Openreach turns out to be an excellent low latency connection (as most are) then you cancel VM.
Before choosing a new ISP, check out the smaller customer-focused ISPs on the right hand side of this page, and for all ISPs you might consider, make sure you read customer reviews both on ISPReview and Trustpilot.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks