Virgin Media Community

[F4CHH]

I am currently on a M600 broadband package and everything has been working fine up until about two weeks ago when I started noticing lag during online games at the start intermittently but has gradually got worse. Any time I have done a speed test I am always receiving these speeds consistently. However, even with these speeds any online game is very laggy and borderline un-playable.

I am using a wired setup and this issue is happening on multiple devices.

Please see below - any help with this would be appreciated

https://www.thinkbroadband.com/broadband/monitoring/quality/share/8897a1226e6f5e0b3613befe3e7d7d6446ed4a2d-11-02-2021