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Marcopolo1003
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Fortnite Mobile Connection drop

Hi,

I play Fortnite on my iPhone Xr and I am constantly getting connection drops/ timeouts when I play. This only occurs on this device and not on any other.

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Re: Fortnite Mobile Connection drop

Hi Marcopolo1003,

 

Thank you for your message. I'm sorry to hear this. 

 

Are you playing over Mobile data or WiFi?

 

^Martin

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Marcopolo1003
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Re: Fortnite Mobile Connection drop

yes when i play over wifi i get connection timeouts but not when i play on mobile data 

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Re: Fortnite Mobile Connection drop

Right I see. And do you have other devices in the property that have the same issue over WiFi? 

 

^Martin

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Marcopolo1003
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Re: Fortnite Mobile Connection drop

no only on my iPhone Xr

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Re: Fortnite Mobile Connection drop

Is both the phone and the game update to date with all needed updates? 

 

^Martin

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Marcopolo1003
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Re: Fortnite Mobile Connection drop

yes i am pretty sure they are.

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Re: Fortnite Mobile Connection drop

Hi Marcopolo1003,

 

Is it over any WiFi network or when you are connected to a specific network? If so are you able to advise whether this is a business or residential broadband service and do you know who the supplier is?

 

Thanks,

Tom_S

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