Virgin Media Community

[Muh4mm3d]

so since few days ago i cant seem to join fortnite in any matches the game launches i queue up for a match and i get stuck on connecting. after a day of talking with people from fortnite and epic games we found out that the issue could be from isp and only my isp can help. so heres the trace route to help

Tracing route to qosping-aws-eu-west-3.ol.epicgames.com [52.47.107.154]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 33 ms 13 ms 11 ms leic-core-2a-xe-013-0.network.virginmedia.net [82.3.32.141]
4 * * * Request timed out.
5 22 ms 18 ms 18 ms telw-ic-4-ae0-0.network.virginmedia.net [62.254.84.70]
6 18 ms 26 ms 18 ms nott-core-2b-ae0-0.network.virginmedia.net [62.253.174.66]
7 20 ms 22 ms 15 ms

[John_GS]

Hi Muh4mm3d

Thanks for posting. My apologies for the delayed reply and the connection issues. 

I can see you've spoke to the team since posting. I do hope everything is all resolved for you but please do let us know if you need further assistance. 

Kind regards,