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PepperAlto
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Fornite - unexpected error occurred while signing in to your account for xbox

My kids have been playing Fortnite on Xbox One using Virgin Media Wifi/Wired connection without issue for months, however from 27 Dec, they are unable to sign in to Fortnite without encountering an error "unexpected error occurred while signing in to your account for xbox"

After a lot of troubleshooting, I have identified that the issue is not present when I play the game through my mobile hotspot (Vodafone), however each time I revert back to the Virgin Media Wifi (or wired) connection, the error occurs.

Please help.

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