So i'm far from techy and haven't got a clue when it comes to any of this so here it goes..
I have the M200 Fibre Broadband, where I should be getting an average of 213Mbps. When working from home on my laptop, no issues.. However when I logon to play Fortnite or Fifa I randomly get crazy lag/ping issues.
I've tried speedtest.net and it shows as having 150.46Mbps and 19 ping. I have factory reset my PS incase that was the issue however it's still happening and quite frequently this afternoon. My PS and router are located in the same room so I'm really confused.
Can anyone please advise if this is a Virgin issue or have any advice?