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Dlongden
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Fifa 22 squad battles disconnection

Every time I sign in to my Xbox and I hop on FIFA 22 I can play as many offline games as I want without being disconnected but whenever I go onto an offline game I always get disconnected and this has been happening since last week.

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Kath_F
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Re: Fifa 22 squad battles disconnection

Hi Dlongden,


Thanks for your post and a big welcome to the Community. It's great having you on board with us.


I'm sorry to hear about the issues you have been having with online gaming. I'm happy to take a look in to things but I've been unable to locate your account via your forum credentials. I will need to confirm some information with you in order for me to proceed with checks. 


I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.


Thanks,

Kath_F
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Kath_F
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Re: Fifa 22 squad battles disconnection

Hi Dlongden, 

Thanks for coming back to me via private message with your account details. 

I have taken a look at the account and can see the Hub is looking good in terms of power levels and signal levels. They are all within the optimal ranges. There are some timeouts and errors recorded however the Hub has an uptime of over 90 days so I would recommend rebooting the hub. Make sure you leave it off for a good few minutes to refresh things. 

I can see all your devices are connecting via wireless too so for gaming, we would advise to connect through an ethernet cable where possible. If that's not possible, the following links will help to improve things:

If it doesn't then you may need to look at adding WiFi pods to increase your network. You can either buy there yourself through a third party or you can add VM ones to the account. You can read more on this here: The WiFight is on

Keep us posted on how things go. 

Kath_F
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