FIXIV not launching without VPN enabled

[Dinalt]

Just posted in the similar topic but as that was area specific (Barnsley) I thought I'd check if anyone else in the Slough area has got problems with their broadband?

Since yesterday afternoon I can no longer access the FFXIV servers without using a VPN. Also since the "we're upgrading your area" my Broadband has become totally unreliable - several times a day the connection pauses completely. The router doesn't show any disconnection but throughput stops - I used to have a rock solid connection but now it's rare for me to go a day without some period of signal loss. The FFXIV problem is new but is definitely soemthign to do with the VM network as with a VPN I have instant access.

[Fallke]

When I had this issue in Barnsley,websites like Twitter would partially load (site would load, tweets wouldn't) - is that the same for you, or is it just the launcher?

Also are you using the official launcher or one of the modded ones?

[Dinalt]

Not noticed any other websites with problems - been kicked out of a couple of Teams calls today. I don't use twitter so no able to check.

I'll monitor for odd behavior.

Regards

[Adduxi]

Setup a BQM to monitor the circuit and to have some proof of disconnects to show VM.

www.thinkbroadband.com/ping

[Dinalt]

Set one up after you suggested it and rebooted my router (for the second time) - so far everything is working much better,

[legacy1]

BQM not going to help if its down to the IP you have and routing to the server.

[Dinalt]

Well the picture above shows that there's definitely problems occurring - coincidentally I think I just lost connection as I was typing this...

[Paul_DN]

Hi Dinalt,

Thank you for reaching back out to us, sorry to see FIXIV not launching without VPN enabled, as this isn't something we support I am unable to help with this, I was able to locate you with the details we have for you and can confirm there are no issues showing our end.

Regards

Paul.

[legacy1]

Wait! what your saying you don't support problems without a VPN! so what your saying is you don't support anything then?

[carl_pearce]

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@Paul_DN wrote:

Hi Dinalt,

Thank you for reaching back out to us, sorry to see FIXIV not launching without VPN enabled, as this isn't something we support I am unable to help with this, I was able to locate you with the details we have for you and can confirm there are no issues showing our end.

Regards

Paul.

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I think you need to re-read the issue.