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Dropping frames when streaming

The past week I have been dropping lots of frames and yesterday it was all most impossible to stream I have not changed any of my settings can someone advise me what to do next to fix it . Thank you 

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Re: Dropping frames when streaming

My bitrate fluctuates as from 7000 to as low as 200 every few minutes over the past week. My download/upload speeds are fine. Im seriously thinking of leaving and going to BT.

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Re: Dropping frames when streaming

Good Morning daz300,

 

Thanks for your post and I'm sorry to see you've been having issues with our services when streaming. 

 

Has this issue since been resolved or is this still on going?

 

If this is ongoing, can you tell me if this is over a Wi-Fi or Wired connection? Do you have this streaming issue on multiple devices and streaming sites or is it once device and one service in particular?

 

Kindest regards,

 

David_Bn

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