Hello!
I'm having disconnect problems on multiple gaming sources. I'm getting disconnected from PlayStation 4 Party Chats, but all the games I play work fine. I'm getting disconnected from game lobbies on my computer, in games such as Dead by Daylight, even though the game itself stays connected. Another game on my computer that has been disconnecting from the entire game server recently is Overwatch. I've never had any disconnect problems with that game until last year. I've had these sorts of issues for over a year now and it's gotten to the point of it being so bad that I can't stay connected for very long. Keep in mind I'm directly plugged into the internet, not wireless. Sometimes it's made it better but sometimes... the WIFI is better than the cable connection... I don't understand how that works. I've looked at my upstream and downstream levels and I'm unsure what any of them mean, so if someone could please diagnose this for me to see if there's a problem with my router or area, I'd greatly appreciate it 🙂
Downstream DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) | 138750000 | 146750000 | 154750000 | 162750000 | 170750000 | 178750000 | 186750000 | 194750000 |
Lock Status(QAM Lock/FEC Sync/MPEG Lock) | Locked | Locked | Locked | Locked | Locked | Locked | Locked | Locked |
Channel ID | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
Modulation | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM | 256QAM |
Symbol Rate (Msym/sec) | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 | 6.952000 |
Interleave Depth | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 | I=12 J=17 |
Power Level (dBmV) | 3.55 | 3.82 | 3.58 | 2.99 | 1.91 | 1.57 | 0.92 | 0.25 |
RxMER (dB) | 37.94 | 37.64 | 36.17 | 35.08 | 37.94 | 37.64 | 37.09 | 37.09 |
Pre RS Errors | 2862887 | 695964 | 1681617 | 4197753 | 188978 | 68559 | 69848 | 96150 |
Post RS Errors | 470590 | 161892 | 140166 | 1781223 | 623 | 491 | 584 | 487 |
Upstream US-1 US-2 US-3 US-4
Channel Type | 2.0 | 2.0 | 2.0 | 2.0 |
Channel ID | 2 | 3 | 4 | 1 |
Frequency (Hz) | 46200000 | 39400000 | 32600000 | 53700000 |
Ranging Status | Success | Success | Success | Success |
Modulation | 64QAM | 64QAM | 64QAM | 64QAM |
Symbol Rate (Sym/sec) | 5120000 | 5120000 | 5120000 | 5120000 |
Mini-Slot Size | 2 | 2 | 2 | 2 |
Power Level (dBmV) | 41.00 | 40.75 | 40.00 | 43.00 |
T1 Timeouts | 0 | 0 | 0 | 0 |
T2 Timeouts | 0 | 0 | 0 | 0 |
T3 Timeouts | 1 | 0 | 0 | 0 |
T4 Timeouts | 0 | 0 | 0 | 0 |
Hope this helps. Thank you 🙂