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Disconnecting trying to play league of legends

After 11pm i always disconnect completely on the euw server

 


Tracing route to 185.40.65.1 over a maximum of 30 hops

1 3 ms 2 ms 3 ms 192.168.1.1
2 20 ms 15 ms 14 ms 10.58.20.1
3 18 ms 17 ms 17 ms nrth-core-2a-xe-1013-0.network.virginmedia.net [213.106.254.181]
4 * * * Request timed out.
5 * * * Request timed out.
6 23 ms 22 ms 25 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
7 * * * Request timed out.
8 * * * Request timed out.
9 28 ms 29 ms 30 ms nl-ams04a-ri3-ae-9-0.aorta.net [84.116.130.242]
10 * * * Request timed out.
11 * * * Request timed out.
12 28 ms 29 ms 24 ms 104.160.141.103
13 27 ms 34 ms 26 ms 104.160.141.107
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

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Message 2 of 12
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Re: Disconnecting trying to play league of legends

Hi aydn123,

 

Thank you for reaching out us in our community and a very warm welcome to you.

 

I have had a look at our systems in the background and cannot see any issues or inconsistencies, how have things been going since your last post on Tuesday.

 

If you are still having the same issue please let me know and I will be more than happy to look further into this for you.

 

Kind regards

 

Paul.

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Message 3 of 12
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Re: Disconnecting trying to play league of legends

well its been happening constantly for months and only after 10pm and only on 1 of their servers
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Re: Disconnecting trying to play league of legends

Hi, thanks for coming back to us.

 

How are you connected please, wired/wireless? 

 

Kind regards,

John_GS
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Re: Disconnecting trying to play league of legends

wired

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Message 6 of 12
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Re: Disconnecting trying to play league of legends

Cheers for coming back to me. Is this affecting any other services/connections? 

 

Kind regards,

John_GS
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Message 7 of 12
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Re: Disconnecting trying to play league of legends

no just this game and only after 10pm i dont understand just trying to play after 10 it disconnects the whole house

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Message 8 of 12
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Re: Disconnecting trying to play league of legends

Please can you try a PIN hole reset for me on the router? 

 

Kind regards,

John_GS
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Message 9 of 12
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Re: Disconnecting trying to play league of legends

alright ill do that and give it a go later thanks

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Message 10 of 12
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Re: Disconnecting trying to play league of legends

Cheers, please keep me posted if you need anything further. 

 

kind regards,

John_GS
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