Menu
Reply
Highlighted
  • 11
  • 0
  • 3
Tuning in
221 Views
Message 1 of 4
Flag for a moderator

Did anyone else get a letter from Virgin media?

Hopefully, this is to address the god awful problems that have occurred since lockdown.

vm_letter.png

0 Kudos
Reply
Highlighted
  • 51
  • 0
  • 0
Joining in
144 Views
Message 2 of 4
Flag for a moderator

Re: Did anyone else get a letter from Virgin media?

Hi not sure what area your in but I had the same letter a couple of days ago but it says 14th of july on mine, that area 30 mansfield if thats any help.

0 Kudos
Reply
Highlighted
  • 11
  • 0
  • 3
Tuning in
101 Views
Message 3 of 4
Flag for a moderator

Re: Did anyone else get a letter from Virgin media?

Oh that's interesting! Please update me if it fixes all these problems we've been experiencing. I've switched over to BT currently and don't want to cancel VM if it's actually being fixed next month.

0 Kudos
Reply
Highlighted
  • 2.01K
  • 108
  • 276
Forum Team
Forum Team
46 Views
Message 4 of 4
Flag for a moderator

Re: Did anyone else get a letter from Virgin media?

Hi CleverTortoise, thanks for your post.

 

Sorry to hear about the problems you've had with your connection, we appreciate the frustration these things can cause. If issues continue once the maintenance has been completed please let us know so we can go through further diagnostics- hopefully that wont be necessary!

 

Tom 

0 Kudos
Reply