Menu
Reply
Chellmell
  • 4
  • 0
  • 0
Tuning in
642 Views
Message 1 of 5
Flag for a moderator

DPU blocking me from playing online but not story mode

Downloaded GTA5 free download from Epic Games Store. 
DPU is blocking me from being able to play online but can play story mode. I’ve checked to see if any parental controls are on. But there’s none. 
can anyone assist please. 

0 Kudos
Reply
AshBFrontin
  • 19
  • 0
  • 0
Tuning in
597 Views
Message 2 of 5
Flag for a moderator

Re: DPU blocking me from playing online but not story mode

I am not sure what you mean by "DPU"?
-------------------------------------------------------------
Computer Science and Networking graduate
Long time end user of Cable broadband internet solutions within the UK
Trained telecommunications Home Broadband Complaints handling and Tech 2 support agent (Professionally, but not employed by Virgin Media)
0 Kudos
Reply
Emily_G
  • 4.56K
  • 195
  • 268
Forum Team
Forum Team
559 Views
Message 3 of 5
Flag for a moderator

Re: DPU blocking me from playing online but not story mode

Thanks for your post Chellmell.

 

It may be the stability of the connection which is stopping this so firstly can we ask if anything is showing for you on our service status page

 

Is this through a wired device you're playing? 

 

Let us know, Emily.

Chellmell
  • 4
  • 0
  • 0
Tuning in
504 Views
Message 4 of 5
Flag for a moderator

Re: DPU blocking me from playing online but not story mode

Hi no issues with the service and have tried both wired and wireless

thanks really annoying as everyone else I would play with have no issues. 

0 Kudos
Reply
DJ_Shadow1966
  • 6.65K
  • 1.28K
  • 1.81K
Very Insightful Person
Very Insightful Person
501 Views
Message 5 of 5
Flag for a moderator

Re: DPU blocking me from playing online but not story mode

Hello

Can you please explain what you mean by DPU, if it is some form of protection set on the server then that block needs too be removed by the people who have placed the block on, which is what it sounds like.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply