Hi there. I have a problem with my connection on EvE online it keeps disconnecting me whilst i interact with the game, such as, structure bashing and in game missions.
i started getting problems a few months ago with random disconnects but It's very frequent now for about 2-3 weeks every 5 minutes or so and it is very frustrating! it's making it unplayable and has already cost me money from replacing in game items that have been lost due to these disconnects.
it also has trouble buffering youtube videos. it will pause the video completely through buffering and require a refresh sometimes up to 3 x
I have been a long time Virgin Media Customer and a Long time EvE player. yet never encountered this before. it is 100% on my end. due to other people not disconnecting with the server. and other things causing problems such as the youtube problem.
the service status says my internet is fine. even though there is something not quite right.
I too am having the exact same issue and have been suffering with predictable socket closed errors in game all the time. I have spoken with EVE support and they had me run all sorts of tests which all showed the problem is being caused by the connections timing out. I will copy the trace route info here in case it sheds some light for us.
Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to srv200-c.ccp.cc [126.96.36.199] over a maximum of 30 hops:
1 35 ms 2 ms 1 ms routerlogin.net [192.168.0.1] 2 * * * Request timed out. 3 13 ms 19 ms 19 ms bagu-core-2a-xe-723-0.network.virginmedia.net [6 188.8.131.52] 4 * * * Request timed out. 5 20 ms 22 ms 20 ms 86.85-254-62.static.virginmediabusiness.co.uk [6 184.108.40.206] 6 23 ms 23 ms 19 ms ldn-b1-link.telia.net [220.127.116.11] 7 28 ms 29 ms 20 ms ldn-bb3-link.telia.net [18.104.22.168] 8 38 ms 28 ms 29 ms adm-bb3-link.telia.net [22.214.171.124] 9 37 ms 30 ms 38 ms adm-b2-link.telia.net [126.96.36.199] 10 26 ms 29 ms 27 ms verisign-ic-324757-adm-b2.c.telia.net [62.115.15 2.107] 11 34 ms 29 ms 27 ms 188.8.131.52 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.
I can confirm turning Modem Mode on worked for me (wish I had known this some months ago). It is however a bad workaround if you value your manhood in a house full of social media monsters lol.
Today though I got my upgraded hub (2ac up to 3) and now my disconnection woes have ceased completely. Whether this was due to the new hardware, or the fact the connection was reset/restarted I dont know but im now happily crash free 🙂
I've been dealing with this same issue for years now and never been able to figure it out, turning on modem mode isn't an option as i need wifi for other people in the house(from what i see it disables wifi?)
I only get socket closures when a citadel dies or gets reinforced its really strange but its not my computer as I've recently built a new one and it isn't on CCP's end so its something to do with virgin.