Joining the voice of others having problems with constant disconnections.
It started off with World of Warcraft (normal, not classic) and both myself and partner would get disconnected, must to her annoyance. It would vary how often it would happen, often it would be 30 minutes apart but sometimes it would only be 5 minutes. It only seemed to be affecting WoW though, nothing else seemed to be disconnecting.
Then I noticed that Battle.net was actually briefly disconnecting and then reconnecting so we would have the same issue on any Blizzard game running on Battle.net because as soon as they disconnect from Battle.net you generally get kicked off.
Then we tried chatting with our friends using my brothers Mumble server which he hosts on a Raspberry Pi and we got disconnected from Mumble at the same time that we get disconnected from WoW (even if your not on WoW as I had given up on WoW but was still on Mumble). Interestingly my brother is also with Virgin Media but not having an issues with connections to WoW.
Today I found a new one and decided to just load up MTG Arena as hadn't played in a while and that too I got brief disconnections from.
Getting really fed up, pay all this money for super fast broadband specifically for gaming as it is a life line to the outside world to me as I am disabled but currently I find myself cut off from this because I get too annoyed that I can't get anything done with all the disconnections.
I saw elsewhere it helped to post the Upstream, downstream and network log from the Hub and also I've got a Think Broadband BQM as well.
Should I be having that many Post RS Errors? Especially channel 9. Its worse today at 166689 with the other channels still as bad as in the post I put up. The internet has been generally awful today. Slow, websites taking ages to load and often just unusable so much that I'm turning my WiFi off on my phone!
Thanks for that suggestion. Did the reset on the hub and the Post RS Errors has dropped to a normal level. Unfortunately this has done nothing to fixing the disconnect issue. Its completely unusable at the moment. The disconnects at best are happening every 5 to 20 minutes, at worse every 1 to 5 minutes (like at the moment). Its getting really annoying.
Maybe time to set up a BQM at thinkbroadband.com - this will give you an insight into what is happening with the signal coming into the property, it will take a few hours to get any kind of trend showing.
The dropped packets would be when I did the factor reset on the Hub. Its been running for a couple of days now and I've not had many big spikes but plenty of small spikes but I think that could but put down to the other error issue that the reset solved but who knows.
So the Think Broadband BQM isn’t really showing many issues but WoW is still unplayable, Mumble is unusable and it just seems that a lot of things that used to run smoothly now lag. Tried playing Dauntless and that suffer from massive lag spikes when it never used to before I started having issues with WoW, although could be unrelated. Really though me and my partner want to be playing WoW but we can’t. I’m even considering getting a VPN to see if that will sort it but I don’t see why should have to pay more when I’m already paying a lot for Broadband.