This is a consistent issue for me, everyday from 12pm till 8/9pm high ping or spikes. Clearly contention is a big issue in my area. Makes it unplayable for games.
Im paying £50 a month for supposedly the second best internet package on offer and this simply is not good enough. Means I can only play at night. Surely an upgrade is required but whenever I contact support or run tests it says my area is fine and my internet and hub are fine. When I know from experience it is not.
I also know from using BT internet in a seperate house in the same area that this is not an issue for them. So how can Virgin not manage to sort this out?