Menu
Reply
TD9Games
  • 1
  • 0
  • 0
Joining in
113 Views
Message 1 of 2
Flag for a moderator

Connection Drops

Hello,

I have been redirected here by Virgin Media on Twitter, i have a few issues no one can seem to fix so this seems to be the next step in resolving the issue

I am a social media content creator/ livestreamer/ editor so alot of my work is on my pc and requires solid internet connection my internet speeds have been dropping off massively the last few days and my connection keeps dropping a few times everyday and i can't so my full time job and it disrupts my work

anyone know why this is a constant thing now??

Tags (3)
0 Kudos
Reply
Robert_P
  • 2.58K
  • 129
  • 218
Forum Team
Forum Team
62 Views
Message 2 of 2
Flag for a moderator

Re: Connection Drops

Hello TD9Games

 

Sorry to hear of the connection issues and the inconvenience caused, we appreciate you taking the time to contact us via the forums and welcome to the community.

 

It's been a few days since your post so were just checking in to see fi this is still something you require assistance with? We've checked your equipment and connection and everything appears to be within the spec's and ranges we'd expect. This is based off the details available since your last reboot.

 

We have these tips available to help with broadband issues:

Thanks 

 

Rob

0 Kudos
Reply