on 29-09-2022 12:47
Hello.
I'm having a connection issue with a specific game called Epic Seven. The internet connection is working for everything else, browsing, other games, Youtube etc all work fine except this one game. I have already contacted customer support for Epic Seven and they couldn't help me besides asking me to use a VPN. I tested using a VPN and the connection issues disappear.
So I'm wondering has Virgin Media changed something on their end that is blocking the connection? This issue has been happening for 4 days now and I'm getting pretty fed up. Also other users that are on Virgin Media are having the same issue. Some links for reference:
https://page.onstove.com/epicseven/global/view/8910340
https://www.reddit.com/r/EpicSeven/comments/xoijy4/infinitely_running_ras/
29-09-2022 15:28 - edited 29-09-2022 15:28
Just want to add some things to narrow down the problem:
I have tried rebooting the router (switched off, waited 1 minute then turned it back on), hasn't fixed the problem.
The problem happens on multiple devices (phone and computer) and I have tried connecting to the game with my phones networks internet which works. Both devices do not connect if connected to Virgin Media WiFi.
Exceptions are already made in the anti virus software so that isn't blocking it.
Used a VPN which fixes the problem but I shouldn't have to use a VPN to connect to a game I've been playing for years with no connection problems prior to this one.
on 01-10-2022 08:25
Having the very same issue, switched to virgin 2 weeks ago. Epic Seven has been busted ever since.
on 01-10-2022 15:24
Also been having the same issue since last week, there are constant connection issues/interruptions. Not sure if it's DNS related.
on 03-10-2022 15:52
on 03-10-2022 17:03
Hi Tom, I'm on both PC (Using an ethernet connection to my router) and a Galaxy A50. As was said above, all other games I play via steam etc or on android work completely fine.
on 03-10-2022 17:40
Hi Tom. The platforms are PC (through the use of a emulator) and my phone which is a Samsung Galaxy S10. The problem still persists.
on 04-10-2022 08:23
Hi @Tom_W,
This is on PC and Oneplus 9G.
Thanks
on 04-10-2022 22:08
on 05-10-2022 08:25