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Connected but internet unavailable, wifi drops out etc etc etc

Tried changing channels, resetting the hub and a million and one other suggestions all to no avail. My wifi drops out all the time, app tools also all suggest the signal is unstable.

I can't work with this any longer as I'm unable to do my job with the need for Zoom, Skype etc - can someone from Virgin please come and sort this out before it goes out of the window and is replaced by BT. I don't want to move but I must get this sorted. I am paying for an unusable service.

Is the hub 3 really up to the job or is it just a cheap router?

Please help.

 

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Re: Connected but internet unavailable, wifi drops out etc etc etc

Hi,

Please send me a private message, not reply or quick reply, with your account number and area code/ postcode and I'll look into it for you.

 

To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any personal info in this thread as it's public.


Here to help! I'm a technician helping out whilst working from home. Find out more


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