Virgin Media Community

[Paulm96]

Hi, I've spoken to the virgin team today and changed my package, I was told I'd receive a confirmation email but it's been a few hours and I still haven't received one, anybody know why this has happened?

T.I.A 

[David_Bn]

Good Afternoon Paulm96,

Thanks for your post and I'm sorry to see you've been having issues with our services. 

Has this issue since been resolved or is this still on going?

Kindest regards,

David_Bn