a month ago
Hi, can someone have a look at my connection please. I have had many engineers come out since I've joined but the problem still remains. My power levels seem out also
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
3 weeks ago
Thank you for bringing this matter to our attention
I have checked a few things from here and the power levels
Both upstream and downstream are in range right now
Hows the service looking now
Can you let me know please
Is this happening on both wired and non wired devices?
This way we can look into a few things in a bit more detail
7 hours ago
I have monitored the connection since we last spoke. The issues are with both wired and wireless. Can we look into this more deeper please.