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Broadband input delay

Hey - We've had a lot of outages recently and twice had repairmen out.

The last week or so gaming has been very delayed.

Are my Stats anything to write home about?  On top of this I uploaded 600GB for work via a VPN the other day - would anything like this cause me to be limited? 

Downstream bonded channel

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

11950000008.338256 qam8
21390000007.538256 qam1
31470000007.638256 qam2
41550000007.638256 qam3
51630000007.838256 qam4
6171000000838256 qam5
71790000008.138256 qam6
81870000008.338256 qam7
92030000008.338256 qam9
102110000008.438256 qam10
112190000008.338256 qam11
12227000000838256 qam12
132350000007.638256 qam13
142430000007.438256 qam14
152510000007.838256 qam15
162590000008.138256 qam16
172670000008.438256 qam17
18275000000838256 qam18
19283000000838256 qam19
202910000008.138256 qam20
212990000008.638256 qam21
22307000000938256 qam22
23315000000938256 qam23
243230000008.638256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.970
2Locked38.9100
3Locked38.680
4Locked38.6130
5Locked38.680
6Locked38.6270
7Locked38.9240
8Locked38.640
9Locked38.9220
10Locked38.990
11Locked38.970
12Locked38.680
13Locked38.980
14Locked38.990
15Locked38.650
16Locked38.680
17Locked38.670
18Locked38.970
19Locked38.970
20Locked38.9130
21Locked38.980
22Locked38.960
23Locked38.970
24Locked38.970

 

Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1537000124.3512064 qam2
2394000174.1512064 qam4
3462000074.15512064 qam3
4603000004.3512064 qam1


 
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Re: Broadband input delay

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

General Configuration
Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
JKDHSUBsgvca69834ncxv9873254k;fg87d


Primary Downstream Service Flow
SFID16162
Max Traffic Rate402500089
Max Traffic Burst42600
Min Traffic Rate0


Primary Upstream Service Flow
SFID16161
Max Traffic Rate38500089
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst42600
Scheduling TypeBestEffort
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Re: Broadband input delay

Hi there @Alexgplays

 

Cheers for popping along to our Community - sorry that you've been having some issues with your gaming recently. Cheers for posing your network logs too. 

 

I have located your account from your forum information so have been able to take a closer look this week for you. Currently we have no known area issues listed, no errors are showing and all the levels are looking to be within the parameters we would expect for the package you subscribe to. We can see it's been just over a week since you rebooted; I would assume when you last posted here. 

 

How's things looking since your post? The upload would not have caused any issues - we do not traffic manage our speeds. 

 

Things are looking tip top here today; hope all is looking better for you at home. If not, try a reboot so we can refresh here and we can take another look for you. 

 

Cheers

 

 

 

 

Katie - Forum Team


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