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Black Desert Online Packet Loss

Hi

Like many others, I am suffering Packet Loss issues to Black desert online servers.  this has been happening for weeks now, and the customer support at BDO have said that it is a routing issue, and that I should get in contact with my ISP.  I have attached the WinMTR trace that I did when attempting to play the game.

Thanks,

Henry

 

 

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 95 | 19 | 1 | 1 | 1 | 1 | 1 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| 62.252.212.1 - 3 | 81 | 79 | 8 | 12 | 45 | 9 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| 62.254.85.86 - 3 | 81 | 79 | 15 | 17 | 35 | 17 |
| 213.248.84.25 - 3 | 81 | 79 | 16 | 21 | 98 | 19 |
| 62.115.122.180 - 43 | 33 | 19 | 22 | 24 | 30 | 24 |
| 62.115.113.238 - 10 | 65 | 59 | 21 | 24 | 39 | 23 |
| 62.115.117.115 - 8 | 69 | 64 | 21 | 24 | 37 | 22 |
| 62.115.48.210 - 17 | 53 | 44 | 30 | 33 | 44 | 34 |
| 81.17.34.23 - 10 | 65 | 59 | 21 | 24 | 38 | 22 |
| 81.171.14.178 - 3 | 81 | 79 | 19 | 22 | 34 | 24 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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Re: Black Desert Online Packet Loss

Hi there @HenrySweeney

 

Welcome to our Community and thanks so much for your first post to our wall - I was sorry to understand that you're having some issues with packet loss on a particular server... 

 

May we ask what equipment you are using? Are you using your Hub in modem mode and using a 3rd party router at all? 
Does this happen when accessing any other servers or games online? 

 

Pop back when you can to let us know!

 

Cheers

Katie - Forum Team


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