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Betting app

Hi,

Have turned off parental control but still can not access my betting apps on 4G.

It works fine when on WiFi

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Re: Betting app

Hi thepower789,

 

Thanks for your post and welcome to our community.

 

I'm sorry that you're still having trouble accessing your betting apps.

 

What's happening? Are you still getting the message that its blocked?

 

How long ago did you turn off parental control?


Have you rebooted the handset since then?

 

Let us know.


Thanks

 

Melissa 

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Re: Betting app

Hi,

yes done all that many times  it’s not worked since I joined you in November but I thought it was my phone and not my provider but appears not to be.

thanks

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Re: Betting app

Thank you for getting back to us. 

 

I would like to take a closer look from our side if that's okay? 

 

I'll pop you over a private message with more information and we can go from there.  The message will drop in to the purple envelope on the top right of this page 🙂 

 

Thanks 

 

Nat 

Nat
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