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Duncanp64
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Apps say no connection to hub

on ‎13-02-2023 18:28

Hi

i have the hub 4.  Everything in house runs fine, however I have downloaded virgin media/Wi-Fi apps and they state they are not connected to the hub. But everything else ok?!!! 

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David_Bn
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Re: Apps say no connection to hub

on ‎16-02-2023 13:27

Thanks for your post on our Community Forums and a very warm welcome to you @Duncanp64.

Sorry to hear that the app is unable to connect to the hub.

Can you please try performing a reset on the hub on the hub and then attempted to find the hub on the application.

Kindest regards,

David_Bn

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