So obviously there's lots of these threads around. Whats the process for getting things fixed. I figured I would let it sort itself out but it's been over 3 weeks now and I'm paying for a package that I can't use.
Ping on xbox is unplayable. Starts around 50ms , consistently spiking to 100-200. Unable to play online.
Wired and wireless exactly the same, reset router and xbox - tried different cables. D/l speed is still 100mb when downloaded but ping is ridiculous.