Please can a member of the team assist in identifying if there is a network fault in my area or something further I can do to remedy the issue? I've exhausted all I can think of / google to the point of considering a different ISP. 🙁
Hopefully the test details below will be of some help, apologies for the volume - I wanted to be as comprehensive as I could to get the ball rolling ASAP.
Regards, Thomas R --------------- I have checked and updated all network drivers for devices used, ensured IP/DNS configuration is as expected, cables are new with firm connections, device firmware for routers are up to date.
The below details test results in various configurations and connections that all result in severe packet loss.
Home configuration (Default): Virgin Media Box in Modem Mode, connected to AmpliFi HD as Router
Results: Laptop connected via LAN
Results: Laptop connected via WiFi
Results: PC connected via Powerline LAN Adapter
Results: PC connected via WiFi
Home configuration (further testing): Virgin Media Box in Router Mode