40% packet loss. The service is getting worse and worse.
At this stage, being a VM customer is being in an abusive relationship. The service is just getting worse and worse. At this juncture, I'm auditioning competitor's services with a view to subscribing to two other providers and using load balancing hardware to benefit from those alternative subscriptions simultaneously - at a TCO that's cheaper than Virgin Media are charging me. My bill date is due. It's likely that I will be cancelling my Virgin Media broadband on the due date.