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2gb broadband issues with download and PS5

Joining in

I got 2gb fiber yesterday and its working fine mobile devices and browsing the net but on my laptop even with a ethernet cable I am only get 6kb/s download and my ps5 is getting an error connecting to the internet and and then a following message saying ''your internet service provider or router might be preventing your ps5 from connecting to the internet'' anybody have an answer ?

I thumbnail.jfifthumbnail (1).jfifcalled virgin and they said they will do something their end over the 48/72 hours but I doubt they will fix it, i'm still in my cooling off period and want to bail out if this is an issue that will persist. 


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Has to be with 2gig packages and the other sids in range being EIR which is an Irish telecom organisation? 

Yep just noticed thanks for that.