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your mailbox is not available at the moment

Hi i cant get my email since yesterday.  It says:

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

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Re: your mailbox is not available at the moment

Hello Charlie3333

 

Sorry to hear of the email access issues but we appreciate you taking the time to make us aware via the forums and welcome to the community.

 

I'm going to send you a Private Message to get some more details from you to look into this further.

 

Thanks

 

Rob

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