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alannichols
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why cant I access my blueyonder email

why cant I access my blueyomder email

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DJ_Shadow1966
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Re: why cant I access my blueyonder email

Hello

How are you try to access the email account ?

What error message(s) are you getting ?

Are you still a VM broadband customer ?

When you try at https://my.virginmedia.com/my-apps/email/mailbox what happens ?

Regards Mike

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alannichols
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Re: why cant I access my blueyonder email

Hi DJ. Thanks for your speedy reply. After a 45 min wait I was advised that the email  password should be changed every month. This was news to me as I have had blueyonder email for about 20 years and had never changed the password.

Regards 

 

 

Alan

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DJ_Shadow1966
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Re: why cant I access my blueyonder email

Hello

It isn't actually necessary although it is good practice, I pretty much have the same password for the last few mths three so far.

Regards Mike

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Hollie_B
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Re: why cant I access my blueyonder email

Hi alannichols 

 

Thanks for your post. Sorry to hear you've been having these email issues when trying to sign in. Have you now been able to access the inbox? 

 

Let us know if you're having issues and we'll do our best to help. 

 

Thanks, 

 

Hollie_B

Hollie - Forum Team


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alannichols
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Re: why cant I access my blueyonder email

I am now able to access my emails. Thanks for getting back to me.

Regards

Alan
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Hollie_B
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Re: why cant I access my blueyonder email

Hi Alan

 

Glad to hear that you are now able to access your emails. If you have any further issues with your inbox or password please pop back and we'll do our best to help. 

 

Thanks, 

Hollie - Forum Team


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